Conrad Acceptance Corporation 
P.O. Box 469109 
Escondido, CA 92046-9109 
Telephone: (760) 735-5000
Fax: (760) 735-5010

What happens if I pay my Maintenance Fees late?

You will be assessed a 25% late charge for all delinquent maintenance fees. Please ensure that you make your payments in a timely manner. Your check must be posted to your account prior to due date to avoid late fees.

What if..we don't travel in a given year, do we have to pay the Maintenance Fees?

Regardless of whether or not you use your membership, there are real cost generated in the administration and operation of the resorts; costs that are calculated to be covered by the annual Maintenance Fees. This is why it is absolutely necessary that you send your Maintenance Fees prior to or by your Anniversary Date or upon requesting a reservation, which ever comes first. 
 
What does floating time mean?

Floating time refers to the use of vacation accommodations during various times or seasons. Your resort is a year round floating time. You may reserve a week at anytime during your Anniversary period each year. The owner must reserve his or her desired vacation time in advance, with reservation confirmation typically provided on a first come first served basis.

How do lockout units work?

"Lock off" or "lockout" units allow vacations owners to occupy a portion of the unit and offer the remaining space for rental or exchange. These units typically consist of two bedrooms and two baths, or three bedrooms and three baths. This is only available at the Ocean or The Coral.

A Grand Villa is considered a three bedroom or a four-bedroom lockout capacity of four weeks (2 weeks in studio and 2 weeks in efficiencies.) Or spend 1 week in a Grand Villa and sleep a maximum of twelve people!

Lockout Accomodations Descriptions

 
 
At what time is check in and check out?

Check in time is after 4:00 pm and check out time is 10:00am. If you arrive early you can store your luggage in our office and enjoy our facilities. 
 
Do you provide a shuttle service to and from the Airport and the resort?

By the law the Club is not allowed to provide any shuttle service to or from the airport, therefore you will have to take a taxi. Distance to the club is about 10 Miles and the cab fare for two should not exceed U.S $25.00.

Do you rent snorkeling or fishing equipment on site?

The resort does provide snorkeling or fishing equipment at the Watersports Booth on the Beach for a small fee.

Are there Watersports activities offered at the Resort?

Yes! We have two watersports booth located on the beach. Located onsite are wave runners, banana boat, kayaks, paddle boats, kayaks, paddle boats and we can arrange parasailing.  For further Information, please check out their website www.lucayawatersports.com .

Are there any Supermarkets near by?

The nearest Supermarket is about 3 miles away. It would be beneficial to you if you would bring some of your most needed food supplies (coffee, meat etc.) as food costs are generally twice as high as in the U.S.A. There should be no customs charges if within reason and the $100.00 limit. We are also only 10 minutes away from Port Lucaya Marketplace, which is home to over 80 restaurants, bars and shops.

Do you provide a shuttle service to the supermarket?

The resort provides a complementary Grocery Shop run for our guest on certain days. Check with the front desk upon check in for scheduled times.

Do you provide a shuttle to Port Lucaya Marketplace?

We have a Ferryboat that leaves from the dock every hour on the hour going into Port Lucaya beginning at 8:00am -11:00pm, behind the Flamingo Bay Hotel located across form the Resort. The cost for the ferry is $2.50 one way per person, and we ask you to check schedule at front desk as schedule is subject to change.

Are you located on the beach?

Yes! Our resort is located on one of the most beautiful and pristine beaches on Grand Bahama Island.

Do you provide beach towels?

Beach towels are provided with no additional cost to you.

Is there a restaurant on site?

Yes, we have the elegant Taino by the Sea. We also have a bar located at the restaurant and one by the pool.

Do all of your units have irons, ironing boards & microwave ovens?

All of our units are fully equipped with irons, ironing boards, microwave ovens, and hair dryers.

What is the maximum occupancy of your units?

The Ocean/ The Coral:

Presidential    12 (max)
Grand Villa    12 (max)
2 Bedroom     8 (max)
½ Presidential   6 (max)
1 Bedroom    6 (max)
Penthouse    4 (max)
Studio     4 (max)
Efficiency    2 (max)

The Marlin:

Studio     2 (max)
1 bedroom Top Floor  2 (max)
1 Bedroom with Bahama room 6 (max)

How far are you from the nearest Casino?

We are just 3 miles away from the newly opened Treasure Bay Casino, located in the Port Lucaya area.

Are there car rentals?

The usage of car will greatly reduce your travel expense since you can not depend on our Public Bus Service in the evenings. Luckily, we can arrange for car rentals.  We do rent scooters onsite, check out Scooter Information .

Are there telephones in the units?

Each unit comes ready with telephone usage.

What type of Voltage is used?

The voltage in the Bahamas is 120 V which makes it compatible with the 110 V voltage in the United States, Canada and Japan.

What are the average temperatures?

In Grand Bahama, the daily maximum temperature for the summer season is at high of 90 degrees and a minimum low of 54 degrees. The average winter reports are normally at a high of 87 degrees, and a low of 46 degrees. Average humidity is 78 degrees. Local daily weather reports can be obtained by phoning 915. 

Do you supply cribs?

Yes! To ensure one will be reserved for you, please inform reservations that you will need one for the duration of your stay.

What if we are arriving a day early or staying later than Saturday?

You are always welcomed to book as many nights stay at our hotel (located on property, across the street.) FOR MEMBERS ONLY: You have the privilege of staying at our Hotel for a discounted rate of $60.00 rental of the room, plus an additional $18.00 room tax per person, per night.  When you are making your reservations for your week, you can request additional nights at the hotel.

Now that I have confirmed my week, how do I make Airline reservations?

Time Travel, which is the Resorts preferred Travel Agency, is always there to assist you. They are located in Florida, call 1-954-484-4757 or  Toll-free 1-800-824-6623, or e-mail at alockhart@timetravelcorp.com.  Just one phone call does it all!! Guaranteed lowest airfares, car rentals, cruises and tours. Even if you are not returning to the resort, you can contact them to make your travel arrangements. They can also book extra nights at our Flamingo Bay Hotel.